As days, weeks and months pass on the job, people management tasks that seem obvious can get lost in the endless shuffle of projects, crises, change and inertia. During an onstage chat at the 2026 OR Business Management Summit, Kali Rehm, MBA, MHA, business operations manager of surgical services OhioHealth’s Mansfield and Shelby Hospitals, shared some refreshers with the assembled perioperative business leadership community on what really matters when business leaders manage clinical staff.
